Frequently Asked Questions

Augmented Reality (AR) experiences can elevate your brand by creating engaging, interactive, and memorable interactions with your audience. Benefits include increased customer engagement, enhanced brand visibility, improved product understanding, and potential sales growth.

On average, the initial concepts are completed in just a week. However, the delivery time for your AR final experience can vary depending on the complexity of the project. We strive to provide a timeline estimate once we understand your specific needs and requirements.

You might be surprised to hear this, but this service is actually being run by only one person. This means you'll work directly with me, founder of ENCHANT VISION. However, in some edge cases I may use external help.

We are all about speed and efficiency - without sacrificing quality. For that we've cut-out the time spent with meetings by replacing it with a detailed onboarding form and written feedback.

While AR technology offers immense potential, it is still a field in it's infancy that may have limitations such as device compatibility, certain design constrains and the need for a stable internet connection. We will help you navigate these limitations and find the best solutions for your project.

We value your satisfaction. If you're not satisfied with the initial concept, we'll work closely with you to make revisions until we achieve the desired result. Your feedback is crucial in ensuring the final product aligns with your vision. Please note that once the concept is approved, any modifications will come at an extra cost as everything needs to be remade from scratch.

We are flexible and adaptable. If you have unique or specific requirements beyond our standard offerings, please let us know. We'll do our best to accommodate your needs and customize our services accordingly.

Due to the high quality nature of the work, there will be no refunds issued, but we are confident that you'll love our work and we will do our best to satisfy your needs.